Q100259: How to use an Activation Key to install your license

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SUMMARY

This article explains how to use an Activation Key to get and install your license.

Activation Keys can be issued for the Production Collective, Creation Collective, Nuke, NukeX, NukeStudio, Mari, Hiero, Katana, Cara VR, Ocula and Camera Tracker for After Effects.  Activation Keys are not currently issued for Modo unless purchased as part of a Collective.

The steps to install your license from an activation key are different for nodelocked and floating licenses.


Activation Keys for NODELOCKED licenses


You can get your license from your Activation Key either from our website or directly from the product using its Licensing dialog.  (Camera Tracker for After Effects does not have a Licensing Dialog)

Using the product Licensing dialog

  1. Download and install the product your Activation Key is for
  2. Run the product and when the 'Licensing' window appears, click on 'Install License' and then 'Activation Key / License Text'
  3. Copy and paste your Activation Key into the 'Insert Activation Key Here' section

The product will then contact our website, use the Activation Key to generate a license for your machine and install it for you.

NOTE: Activation Keys can only be used from the major version of the software they are issued for.  Please see the following article for more information: Q100075: Activation Keys fail with "This key is for a different version of the product" error message

Using the website
If the product does not have a license dialog (e.g. Camera Tracker) or the machine you wish to use the product on is not connected to the internet, then do the following:

  1. Go to the 'Activate a product' page on our website and enter your Activation Key
  2. Enter the System ID of the machine you wish to use the product on (see Q100002: What is the System ID and how do I find it for help on finding the SystemID) and the website will then generate your license
  3. Install the license by following these instructions Q100026: How to install a nodelocked license

Activation Key for FLOATING licenses

If you receive an Acitvation Key for a floating license then we recommend using the website to create your license file.  Please do the following:
  1. Go to the 'Activate a product' page on our website and enter your Activation Key
  2. Enter the System ID of your license server machine (see See Q100002: What is the System ID and how do I find it for help on finding the SystemID) and the website will then generate your license
  3. Install the license and server tools by following the instructions in Q100027: How to install a floating license


NOTE: You can use an Activation Key for a floating license directly from the product licensing dialog to install the floating license. However, this will install the license on that machine (which may not be your license server) and you will also need to install the Foundry Licensing Tools to make the license work.

 

FURTHER READING

If you encounter any problems using your Activation Key with the correct version of the product then please open a Support ticket. Please include the Activation Key you are trying to use, a screenshot of the error you get and a diagnostic output file from the Foundry License Utility (FLU).  Please see the following articles for more information:

 

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