Q100257: How to remove licenses from your machine

Follow
  1. Foundry
  2. License Help
  3. FAQ

SUMMARY

This article will explain how to remove any licenses installed on your machine by using the FLU or by manually locating the license file.

 

MORE INFORMATION

Removing old/expired licenses is beneficial in many ways. The situations where this guide could be helpful are:

  • You have expired licenses that you would like to remove.
  • You have recently renewed your license and would like to start a fresh install.
  • You want to point to a different server machine.
  • You have recently transferred your license and License Transfer Request Form requires that: "You must delete this license key from the old machine within 2 days of receiving the new license key."

This guide will explain how to remove your licenses both manually and by using the FLU.

 

Using the FLU 

The FLU 8 or above can be used to locate the path where the licenses are installed. To find the license location:

  1. Launch the FoundryLicensingUtility 
  2. Click on Licenses on the left-hand panel then click View Installed1.png

  3. To find the license file for any products, hover over the product and click on it.2.png

  4. This will display the license details, the license file path is under License Install Location. You can click on this to open the file explorer to the location.3.png

  5. To remove the license, please delete the .lic file. By default licenses have the following file name:
    • node-locked license - foundry.lic
    • floating license - foundry_float.lic
    • client licenses - foundry_client.lic.

4.png


Manually removing the license

The default paths where the licenses are installed are listed below. To remove the licenses installed on your computer please delete the .lic file from the paths below:

 

Mac OS X 

/Library/Application Support/TheFoundry/RLM/

/Users/<USERNAME>/FoundryLicensing/

 

Linux

/usr/local/foundry/RLM/

/Users/<USERNAME>/FoundryLicensing/

 

Windows

C:\Program Files\The Foundry\RLM\

C:\ProgramData\The Foundry\RLM\

C:\Users\<USERNAME>\FoundryLicensing\

 

For Modo 15, Mari 7 Nuke 12.2 and above, login based licenses are saved as a token and stored in a different folder. To remove these, please delete the highlighted Tokens folder:

 

Windows: C:\Users\<USERNAME>\AppData\Local\Foundry\Tokens

OSX: /Users/<USERNAME>/Library/ApplicationSupport/Foundry/Tokens

Linux: $HOME/.local/share/Foundry/Tokens

 

NOTE: To remove any expired/old login based licenses, you will also need to de-activate the license on the machine, please follow the instructions in the following article to deactivate the license: Q100586: How to de-activate your login-based license

More information on this can be found in the following article: Q100523: Where are Foundry Licenses installed on my machine?

 

After you've removed the expired/temporary licenses from your machine you can install your new license. Instructions on how to do this are available in the following articles:

Q100026: How to install a nodelocked license

Q100027: How to install a floating/server license

Q100585: How to activate your individual login-based license
Q100660: How to activate your teams login-based license

 

FURTHER HELP

If you are still experiencing difficulties please create a support ticket to let us know the exact issue encountered and the troubleshooting steps that have been taken.

For more information on how to open a support request, please refer to this article: Q100064: How to raise a support ticket

For further information about Foundry licensing, please see the following articles on the Support Portal:

Q100523: Where are Foundry Licenses installed on my machine?

Q100264: How to point a machine to your license server

 

    We're sorry to hear that

    Please tell us why