License roaming is when a floating or teams license is checked out for a number of days so you can keep running the program when off the network or offline.
These instructions are relevant for Teams licenses from Nuke 14 and Mari 7 and RLM floating licences for Modo 15, Nuke 13.2 and above, if you are roaming an earlier build of the software with a floating license please see: Q100583: How to roam a Modo/Nuke license from a server from an older build
NOTE: Roaming a license is only possible for standalone RLM or teams licenses. It isn't possible to roam a license from a Collective license.
HOW TO ROAM A LICENSE
You can roam the license by launching the software and from the menu clicking on "Help > Licensing" for Nuke, "Help > Modo Licensing" for Modo and "Help > License" for Mari.
From here you can select ‘Manage Roaming’ below:
Enter the number of days you need to go offline for and click on "Roam licenses"
You can then take the machine offline and use the license for the specified number of days, after which it will be automatically checked back in to the server/organisation.
Floating license for Modo, floating and teams licenses for Nuke and teams licenses for Mari will be issued as roaming enabled by default. If roaming is not enabled for you and you would like to roam licenses then please open a support ticket to request this.
HOW TO RETURN A ROAMED LICENSE
By default, your machine will keep the license checked out for the full roaming period. Once the roam times out the license will be available again on the license server/organisation and the machine cannot run the software until it reconnects to the network and license server or internet for teams licenses.
If you want to return a roamed license you need to do this from the machine that checked the license out, it isn't possible to reclaim it from the license server or organisation itself. Do the following to return a roamed license:
Reconnect to the same network as your license server or to the internet if using teams licenses.
Launch Modo/Nuke/Mari and click on "Help > Licensing" or "Help > Modo Licensing" or "Help > License" and then click on "Manage roaming" or "Manage Team Login Roaming"
Hit ‘Return Licenses’ then exit the application and the license will be returned to the server/organisation.
Please note that the "Return Licenses" button only appears if you have already roamed a license and then restarted the software, it doesn't appear in the same session that you roamed the license from.
If you are still experiencing difficulties please create a support ticket to let us know the exact issue encountered and the troubleshooting steps that have been taken.
For more information on how to open a support request, please refer to this article: Q100064: How to raise a support ticket
More information on licensing roaming can be found in the links below:
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