Q100583: How to roam a license from a RLM server from an older build?

  1. Foundry
  2. License Help
  3. Advanced Licensing

SUMMARY

License roaming is when a Floating license is checked out for a number of days so you can keep running the program when off the network or offline.  This functionality is available for Nuke 12.2v1 and above, earlier versions cannot roam a license.

Roaming a license is only possible for standalone licenses.  It isn't possible to roam a license from a Collective license.

If roaming from a newer build of the software of from a Teams organisation, please refer to the following article for instructions: Q100608: How to roam a license from a RLM license server or Team Login Organization.
 

 

MORE INFORMATION

How to check if roaming is enabled for your licenses:

The Licensing window in Nuke (available from Help > License from the menu) will have a "Roaming" button if Nuke is using a roaming-enabled license (see first image below).  If it is not enabled it will just display info about the license (see the second image below).

Nuke_roaming_is_enabled.png
Nuke_roaming_NOT_enabled.png

 

How to roam a Nuke license:

 

You can roam a license by doing the following:

  1. Launch Nuke
  2. Click on "Help > License" 
  3. Click on the "Roaming" button in the bottom right of the dialogue box.
  4. Enter the number of days you need to go offline for in the text box then click on "Roam"
  5. You can then take the machine offline and use the license for the specified number of days, after which it will be automatically checked back into the server

 

How to return a roamed Nuke license:

By default, your machine will keep the license checked out for the full roaming period.  Once the roam times out the license will be available again on the license server and the machine cannot run Nuke until it reconnects to the network and license server.

If you want to return a roamed license you need to do this from the machine that checked the license out, it isn't possible to reclaim it from the license server itself.  Do the following to return a roamed license:

 
 
When returning the Nuke license, please make sure you use the same mode of Nuke to return the roamed license that you used to take out the roam.  For example, if you roamed a full Nuke Studio license then launch Nuke Studio when you return the roamed license.

If you return the license in standard Nuke mode only the nuke_i license will return. You will then need to roam standard Nuke again and then return the full license from Nuke Studio. Steps to return Nuke licenses are:
  1. Reconnect to the same network as your license server

  2. Launch Nuke and click on Help > License from the menu, then click on Roaming on the Licensing window

    Nuke_return_roam_step_1.png

  3. Click on Return Roam on the License Roaming window

    Nuke_return_roam_step_2.png

  4. Nuke will confirm that the roamed license has been returned.  Exit the Nuke and the roamed license will go back to the server.

    Nuke_return_roaming_step_3.png

The "Return Roam" button only appears if you have already roamed a license and then restarted the application, it doesn't appear in the same session that you roamed the license from.

 

FURTHER HELP

If you are still experiencing difficulties please create a support ticket to let us know the exact issue encountered and the troubleshooting steps that have been taken.
For more information on how to open a support request, please refer to this article: Q100064: How to raise a support ticket

 

FURTHER READING

More information on how to roam Floating license can be found here: 

Q100608: How to roam a license from a RLM license server or Team Login Organization

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