Q100260: How to manually upgrade the version of RLM in the Foundry Licensing Tools

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SUMMARY


This article explains how you can upgrade the version of RLM used in the Foundry Licensing Tools. This can be useful if you need access to features available in a newer build of RLM than the version included in the Foundry Licensing Tools.

MORE INFORMATION


The Foundry Licensing Utility 8.1.6 and 8.1.3 includes RLM version 12.2 which is used in the latest builds of our products  If you wish to use a newer version of RLM to float your Foundry RLM licenses then you can manually update the version of RLM by following the steps below.  

NOTE
: These instructions assume that you have already installed the Foundry Licensing Utility 8 on your server and are successfully floating licenses on your network.  Instructions on how to do this are available in the following article: Q100027: How to install a floating/server license


  1. Download the latest build of RLM from the Reprise Website
    Go to https://reprisesoftware.com/support/admin/  and download the RLM bundle for your operating system.

  2. Fully stop the Foundry RLM server
    You'll need to stop it either from the Foundry License Utility or with an 'rlmutil rlmdown' command (please see Q100659: What is the rlmutil and how can I use it? for more information on the rlmdown command)


    OSX:
    - Run the Foundry License Utility (FLU) from /Applications/TheFoundry/LicensingTools8.0
    - Go to the License Server>Control tab and click on Stop Server

    Windows:
    - Right click on the Foundry License Utility (FLU) in 'C:\Program Files\The Foundry\LicensingTools8.0' and select 'Run As Administrator'
    - Go to the License Server>Control tab and click on Stop Server 

    Linux:
    - Run the following command as root or with sudo

    cd /usr/local/foundry/LicensingTools8.0/
    ./FoundryLicenseUtility -s stop -t RLM



  3. Save copies of the current RLM server files in case you need to revert to RLM 12.2
    Make a directory within the RLM bin directory of the FLT install and call it 'RLM_12.2'

    OSX: /Applications/TheFoundry/LicensingTools8.0/bin/RLM/
    Windows: C:\Program Files\The Foundry\LicensingTools8.0\bin\RLM\
    Linux: /usr/local/foundry/LicensingTools8.0/bin/RLM/

    Then move the 'rlm.foundry' and 'rlmutil' files from the RLM bin directory into the new 'RLM_12.2' sub-directory.  Note: On Windows the files are 'rlm.foundry.exe' and 'rlmutil.exe' if extensions are displayed in Explorer.

    NOTE: You must leave the "foundry.set" file in the \bin\RLM\ directory.  This file does not need to change or be updated.


  4. Manually install the new RLM server files
    Extract the 'rlm' and 'rlmutil' files from the new RLM download (on Windows you'll need to run the RLM installer and choose a location to store the files) and copy them into the RLM binary directory from step 3.

    Rename the new 'rlm' file to 'rlm.foundry' so that it is picked up by the RLM server startup scripts and the Foundry License Utility.

    NOTE: On Windows, rename the new 'rlm.exe' file to 'rlm.foundry.exe' if you are displaying file extensions


  5. Start up the RLM Server again with the new version of RLM
    OSX:
    - Run the Foundry License Utility (FLU) from /Applications/TheFoundry/LicensingTools8.0
    - Go to the License Server>Control tab and click on Start Server 


    Windows:
    - Right click on the Foundry License Utility (FLU) in 'C:\Program Files\The Foundry\LicensingTools8.0' and select 'Run As Administrator'
    - Go to the License Server>Control tab and click on Start Server 

    Linux:
    - Run the following commands as root or with sudo
     cd /usr/local/foundry/LicensingTools8.0/
    ./FoundryLicenseUtility -s start -t RLM


The Foundry RLM server should now be running with the new version of RLM.  You can check on the server status by running the rlmutil command; rlmutil rlmstat
You can learn more about the rlmutil through our guide: Q100659: What is the rlmutil and how can I use it?


FURTHER HELP


If you are still experiencing difficulties please create a support ticket to let us know the exact issue encountered and the troubleshooting steps that have been taken. If you encounter any problems with your license server then please follow the instructions in the following article to generate a license diagnostic file and open a Support ticket. Q100105: How to generate a License Diagnostic file

For more information on how to open a support request, please refer to this article: Q100064: How to raise a support ticket

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