Q100624: Dialogue not present in Flix following imports from Storyboard Pro versions prior to 20.10.2

Caterina

Updated : November 07, 2023 16:06

Created : July 22, 2021 09:31

SYMPTOMS

When importing from Storyboard Pro 20, dialogue for panels will not be transferred over to Flix.

CAUSE

In certain Storyboard Pro 20 versions, the XML that Flix uses for the import does not include dialogue information. This issue does not occur in previous versions of the Storyboard Pro software, and this issue has been resolved in newer versions of the software. 

Known versions of Storyboard Pro 20 reproducing the issue:

• 20.0.0
• 20.0.1

Known version of Storyboard Pro 20 that does NOT reproduce the issue:

• 20.10.2

WORKAROUND

Either use an older version of Storyboard Pro, for example Storyboard Pro 7, or upgrade Storyboard Pro 20 to the latest released version. 

NEXT STEPS

If dialogue on panels from Storyboard Pro 20 isn’t appearing in Flix, then this is related to the above-mentioned Storyboard Pro behavior. For more information, please contact Toon Boom Support