SUMMARY
This article will explain how to retrieve the show_id and sequence_id for a Sequence via the Flix Client. Foundry Support might ask for show_id and/or sequence_id during troubleshooting, as Flix logs do not always include titles or tracking codes.
If you are comfortable with SQL, you can also retrieve these via a query which uses the sequence title or tracking code. You can find example queries in this article: Q100617: Example MySQL Queries for Flix
If you are unsure of what show_id and sequence_id are, and you would like to learn more, you can find more information in this knowledge base article: Q100622: Understanding assets within the Flix database structure
MORE INFORMATION
Below are instructions on how to determine the show_id and/or sequence_id from the Flix Client using Developer Tools, also referred to as Dev Tools. There are other methods to get the show_id and sequence_id using the Dev Tools, but this is the most straightforward process:
1. Open the Flix Client.
2. Navigate to View > Dev Tools to open the Dev Tools pane on the right of the Flix Client.
a. Make sure you are viewing the Network tab in the Dev Tools:
3. From the Flix Home Page displaying all the shows, navigate to your desired Show and Sequence.
4. Under the Name column of the Dev Tools, click on the request named "revisions".
5. To the right of the Name column under Headers > General, you should now see a Request URL which includes both the show_id and the sequence_id for the Sequence you are in:
a. For context, the pattern used for the revisions Request URL is:
http(or https)://<server_hostname>:<server_port>/show/<show_id>/sequence/<sequence_id>/revisions
FURTHER READING
For more context on the Flix database structure and information, see Q100622: Understanding assets within the Flix database structure
For a list of useful SQL queries to retrieve specific panel and Sequence metadata, see Q100617: Example MySQL Queries for Flix
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