Q100619: How to retrieve show_id or sequence_id from the Flix Client

SUMMARY

This article will explain how to retrieve the show_id and sequence_id for a Sequence via the Flix Client. Foundry Support might ask for show_id and/or sequence_id during troubleshooting, as Flix logs do not always include titles or tracking codes.

If you are comfortable with SQL, you can also retrieve these via a query which uses the sequence title or tracking code. You can find example queries in this article: Q100617: Example MySQL Queries for Flix

If you are unsure of what show_id and sequence_id are, and you would like to learn more, you can find more information in this knowledge base article: Q100622: Understanding assets within the Flix database structure

 

MORE INFORMATION

Below are instructions on how to determine the show_id and/or sequence_id from the Flix Client using Developer Tools, also referred to as Dev Tools. There are other methods to get the show_id and sequence_id using the Dev Tools, but this is the most straightforward process:

1. Open the Flix Client

2. Open the Dev Tools by using one of the compatible options from the table below based on the Flix client type being utilized:

Method

Flix Client

Flix Web Client

Ctrl/Cmd+Shift+I

View > Dev Tools

 

Extensions > Developers > Dev Tools

 

F12

 

3. From the Flix Home Page, navigate to your desired Show and Sequence

4. Switch to the Network tab in the Dev Tools, and enter "revisions" into the filter field: 

5. In the Name column, click on the request named "revisions?partial=true&per_page=100"

6. To the right of the Name column under Headers > General, you should now see a Request URL which includes both the show_id and the sequence_id for the Sequence you are in

For context, the pattern used for the revisions Request URL is: 
http(s)://<server_hostname>:<server_port>/show/<show_id>/sequence/<sequence_id>/revisions?partial=true&per_page=100

In this example, the show_id is 4 and the sequence_id is 5

 

FURTHER READING

For more context on the Flix database structure and information, see Q100622: Understanding assets within the Flix database structure

For a list of useful SQL queries to retrieve specific panel and Sequence metadata, see Q100617: Example MySQL Queries for Flix

    We're sorry to hear that

    Please tell us why