SUMMARY
This article will explain how to retrieve the show_id and sequence_id for a Sequence via the Flix Client. Foundry Support might ask for show_id and/or sequence_id during troubleshooting, as Flix logs do not always include titles or tracking codes.
If you are comfortable with SQL, you can also retrieve these via a query which uses the sequence title or tracking code. You can find example queries in this article: Q100617: Example MySQL Queries for Flix
If you are unsure of what show_id and sequence_id are, and you would like to learn more, you can find more information in this knowledge base article: Q100622: Understanding assets within the Flix database structure
MORE INFORMATION
Below are instructions on how to determine the show_id and/or sequence_id from the Flix Client using Developer Tools, also referred to as Dev Tools. There are other methods to get the show_id and sequence_id using the Dev Tools, but this is the most straightforward process:
1. Open the Flix Client
2. Open the Dev Tools by using one of the compatible options from the table below based on the Flix client type being utilized:
Method |
Flix Client |
Flix Web Client |
|---|---|---|
Ctrl/Cmd+Shift+I |
✓ |
✓ |
View > Dev Tools |
✓ |
|
Extensions > Developers > Dev Tools |
✓ |
|
F12 |
|
✓ |
3. From the Flix Home Page, navigate to your desired Show and Sequence
4. Switch to the Network tab in the Dev Tools, and enter "revisions" into the filter field:
5. In the Name column, click on the request named "revisions?partial=true&per_page=100"
6. To the right of the Name column under Headers > General, you should now see a Request URL which includes both the show_id and the sequence_id for the Sequence you are in
For context, the pattern used for the revisions Request URL is: http(s)://<server_hostname>:<server_port>/show/<show_id>/sequence/<sequence_id>/revisions?partial=true&per_page=100
FURTHER READING
For more context on the Flix database structure and information, see Q100622: Understanding assets within the Flix database structure
For a list of useful SQL queries to retrieve specific panel and Sequence metadata, see Q100617: Example MySQL Queries for Flix
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