Q100608: How to roam a Modo/Nuke/Mari license from a RLM license server or Team Login Organisation

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SUMMARY

License roaming happens when a floating or Team Login license is checked out for a number of days so you can keep running the software when off the network or offline. 

These instructions are relevant for Team Login licenses from Nuke 14, Mari 7 and Modo 17 and above, and for floating RLM licences for Modo 15, Nuke 13.2 and above.
If you are roaming an earlier build of the software with a floating RLM license, please see: Q100583: How to roam a Modo/Nuke license from a server from an older build

NOTE: Roaming a license is only possible for standalone RLM or Team Login licenses. It isn't possible to roam a license from a Collective license.

NOTE: Team Login licensing is not supported for Power Translators and Power SubD-Nurbs plugins with Modo 17. In the meantime, the following workaround can be used: Q100690: How to license Power Translators and PowerSubD-Nurbs in Modo 17 when using a teams license

 

MORE INFORMATION

License Roaming is available with the following license types

  • Floating RLM Licenses for Nuke and Modo
  • Team Login Licenses for Nuke, Modo and Mari

If roaming is not enabled for you and you would like to roam licenses, then please open a support ticket to request this following the guidance here: Q100064: How to raise a support ticket

 

ROAMING TEAM LOGIN LICENSES

You can roam a Team Login license within your Organisation by launching the software you wish to roam a license for, and from the menu clicking on the following option:

Nuke: "Help > License..."

NukeLicensedotdot.png

Modo: "Help > Modo Licensing..."

ModoLicensingdot.png

Mari: "Help > License"

MariLicensedot.png

A Licensing UI dialog will appear and from there, you can select "Manage Team Login Roaming" as seen below:

LicenseStatus.png

Next select the "Roam login license(s)" button to roam your Team Login license for 30 days.

TeamsRoam30days.png

You will only be able to roam a Team Login license for 30 days. There are no options for roam for more or less days. However, this duration will be extended if you connect to the internet while the license has been roamed.
 

TeamsRoamSuccess.png

 

RETURNING ROAMED TEAM LOGIN LICENSES

After the 30 day period, if you have not connected to the internet during that time, the roamed Team Login license will be automatically returned to the organisation. If you have connected to the internet during the roam period then your roam period will have been extended.

If you no longer need to roam your license from your organisation, the license can be returned from the machine that has roamed the license.

NOTE: It is not possible to reclaim the license using the Teams Organisation Dashboard.

 

To return the roamed Team Login license, please do the following:

  • Reconnect the device with a roamed license to the internet.
  • Launch Modo/Nuke/Mari and navigate to "Help > Modo Licensing..." or "Help > License...", then click on "Manage Team Login Roaming"
  • Hit "Return Roamed Login Licenses" then exit the application.

ReturnRoamedLic.png

These steps will return your roamed license to the organisation. 

 

 

ROAMING A FLOATING RLM LICENSE

You can roam a Floating RLM license by launching the software you wish to roam a license for, and from the menu clicking on the following option:

Nuke: "Help > License..."

NukeLicensedotdot.png

Modo: "Help > Modo Licensing..."

ModoLicensingdot.png

Mari: "Help > License"

MariLicensedot.png

A Licensing UI dialog will appear and from there, you can select "Manage RLM Roaming" as seen below:

LicenseStatusRLM.png

Enter the number of days you want to roam your license while offline and click on "Roam licenses"

RoamLicenseDays.png

You can then take the machine offline and use the license for the specified number of days, after which it will be automatically checked back in to the RLM server.

 

 

RETURNING ROAMED FLOATING RLM LICENSES TO THE LICENSE SERVER

By default, your machine will keep the license checked out for the full roaming period set. Once the roam has timed out, the license will be available again on the license server and the machine cannot run the software until it reconnects to the license server.

If you want to return a roamed license, you need to do this from the machine that checked the license out.

NOTE: It isn't possible to reclaim it from the RLM license server.

To return the roamed Team Login-Based license, please do the following:

  • Reconnect to the same network as your license server.
  • Launch Modo/Nuke/Mari and navigate to "Help > Modo Licensing..." or "Help > License..." and then click on "Manage roaming"
  • Hit "Return Licenses" then exit the application and the license will be returned to the server.

ReturnRoam.png

NOTE: The "Return Licenses" button only appears if you have already roamed a license and then restarted the software, it doesn't appear in the same session that you roamed the license from.

 

 

FURTHER HELP

If you are still experiencing difficulties please create a support ticket to let us know the exact issue encountered and the troubleshooting steps that have been taken.
For more information on how to open a support request, please refer to this article: Q100064: How to raise a support ticket

 

FURTHER READING

More information on licensing roaming can be found in the links below:

Q100047: License roaming - how to use a floating licenses off your network

Q100583: How to roam a Modo/Nuke license from a server from an older build

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