Q100366: Foundry License Utility (FLU) 7.3v1 crashed on Windows 10 when saving diagnostics file - fixed in FLU 7.3v2
Version 7.3v1 of the Foundry License Utility (FLU) crashes on Windows 10 when saving a diagnostic file or the diagnostic file will be empty. It does not crash when saving a diagnostic file on Windows 7 or other platforms.
The bug is fixed in FLU 7.3v2
You can generate and save a diagnostic file by running the Foundry License Utility in a command prompt with the -d argument. Open a Command Prompt, navigate to where you have saved the FLU and run the following commands:
When prompted to save the license diagnostic file please enter "Y" to save to the default filename.
FLU_7.3v1_win-x86-release-64.exe -d -f diagnosticFile.log
- Right click on the FLU and select "Run As Administrator"
- Go to the Diagnostic tab and click on "Run Diagnostics"
For more information about generating a diagnostic file and how to send it to support, please see Q100105: Diagnosing License Problems
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