Q100125: How to fully uninstall Modo and its associated directories

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SUMMARY

This is a guide on how to uninstall individual versions of Modo from your system, as well as remove all associated directories, for a complete uninstall.

MORE INFORMATION 

Modo stores various preferences, settings, and plug-ins in shared directories on your machine so they can be accessed by multiple versions of Modo.

Completely removing Modo from a machine is therefore a two-step process:

  • Firstly, uninstall the Modo version(s).
  • Secondly, remove the associated directories.

If you just want to uninstall a single version of Modo then you should leave the directories in place.

 

How to remove individual versions:

Windows 7

  • Run the Modo uninstaller by navigating to: Start > All Programs/Apps > Luxology > modo > 12.2v2 > Uninstall Modo
  • Alternatively, you can use Windows program uninstaller by navigating to: Control Panel > Programs > Uninstall a Program 

Windows 10

  • Select Start, and then go to and expand the Foundry folder and run the Modo uninstaller.
  • Alternatively, you can use the Windows program uninstaller from Settings > Apps and then locate the version of Modo you would like to uninstall in the Apps & features list.

Windows 11

  • Use the Windows program uninstaller from Settings > Apps > Installed Apps. Locate the version of Modo you would like to uninstall from the program list. 

macOS

  • Drag the Modo application to the trash. The default location for this is:
     /Applications/modo.app

Linux

  • Delete the directory where you installed Modo to. For example:
     /usr/local/modo

 

How to remove the associated directories:

If you want to completely remove Modo from a computer, you will need to delete the following directories and files where it stores settings and preferences.

Windows

  • C:\Users\<USER>\AppData\Roaming\Luxology
  • C:\Users\<USER>\Documents\Luxology

macOS: 

  • /Users/<USER>/Library/Application Support/Luxology
  • /Library/Application Support/Luxology

Additionally, you can delete any files starting with com.luxology from the following location

  • /Users/<USER>/Library/Preferences/

Linux:

  • /home/<USER>/.luxology
  • /usr/share/Luxology

PLEASE NOTE: AppData, Library and .luxology are hidden by default. 

 

FURTHER GUIDANCE

If you encounter any issues performing the steps outlined in this article, then please open a Support ticket and let us know the issue you are encountering and the troubleshooting steps you have taken so far.
For more information on how to log a Support ticket, please see the following article: Q1000064: How to raise a support ticket. 

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