Q100090: Reporting a Mari issue



This article describes the information we require for investigating any Mari issue, when you create a Support ticket with us.


If you are encountering a crash or a bug in Mari, please always make sure to update your GPU drivers and test using the latest available Mari version, download is available from our website here.

If the issue persists please provide us the following information when creating a Support ticket:

Required in all cases:

Beneficial in most cases:

  • A screen recording of your exact actions
  • The problematic archive itself (file transfer can be arranged on request)

For more information on how to open a Support ticket, please refer to the Q100064: How to raise a support ticket article. 


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