After two decades of 3D workflow innovation, in November 2024, we made the difficult decision to discontinue Modo. Unfortunately, since Modo has been discontinued, we are unable to provide any further product releases, licenses or support. We therefore recommend that users transition to alternative 3D workflows. We want to express our deepest gratitude for your loyalty and support over the years. The original announcement can be found here.
SUMMARY
To help rule out if a problem is due to a third-party kit, plug-in, or a user customization, it is useful to see if the problem occurs in vanilla Modo.
Starting with Modo 11, the safe mode functionality has been introduced which allows running Modo without loading any kits, plug-ins, or custom configurations. More information on using this can be found in the following article:
Q100288: Launching Modo in safe mode
MORE INFORMATION
Before doing this, we would advise you backup all files and directories mentioned below.
The following steps will revert Modo to a freshly installed state.
- Close all instances of Modo on your machine.
- Reveal the hidden directories
macOS: Finder >Home > Show View Options > Show Library Folder
Windows: Windows Explorer > View > Options > View > Show hidden files, folders, and drives - Remove or rename the Configs, Scripts and Kits directories and the configuration file found in the following places.
Switch <USER> with your actual username
Configuration Folder/File:
Please note that Modo 16.0v1 and above now have a configuration folder instead of an individual file.
Windows: C:\Users\<USER>\AppData\Roaming\Luxology\MODO16.1.CFG
macOS: /Users/<USER>/Library/Preferences/com.luxology.modo16.1
Linux: /home/<USER>/.luxology/.modo16.1rc (this is a hidden file)
The config file is version specific e.g. the Modo 16.1v1 config folder is called MODO16.1.CFG.
Configs directory:
Windows: C:\Users\<USER>\AppData\Roaming\Luxology\Configs
macOS: /Users/<USER>/Library/Application Support/Luxology/Configs
Linux: /home/<USER>/.luxology/Configs
Scripts directory:
Windows: C:\Users\<USER>\AppData\Roaming\Luxology\Scripts
macOS: /Users/<USER>/Library/Application Support/Luxology/Scripts
Linux: /home/<USER>/.luxology/Scripts
Kits directory:
Windows: C:\Users\<USER>\Documents\Luxology\Content\Kits
macOS: /Library/Application Support/Luxology/Content/Kits
Linux: /usr/share/Luxology/Content/Kits
Now launch Modo and it will run as if it is a fresh install. If the problem no longer occurs, please re-add your kits and plug-ins one by one until the problem reappears. This should help to identify what may be causing this issue.
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