Q100101: Problems exporting from NukeStudio

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SUMMARY

This article provides information on what to do if you are experiencing issues when exporting from NukeStudio

MORE INFORMATION

If you are unable to export from NukeStudio then we would recommend that you first do the following:

Clear tags
Sometimes export errors can occur when tags have been applied to a clip and there is a conflict between these tags and the export process.
To clear tags please do the following:

1. Select all clips on the timeline
2. Right click > Tags > Clear Tags
3. Retry export

Test with a default Nuke preset
If you are using a custom preset, then we would recommend that you test using one of the Nuke default presets and see if the problem still occurs.

If when testing with a default preset the export works, then this would indicate the problem lies with your custom preset. We would then recommend that you review the custom preset you are using and check the following:

- that all file directory paths are correct and have read/write permissions
- that information in the Content tab is correct i.e. the correct Write Nodes have been checked for NukeProject File content
- that you have 'Apply retimes' checked in the export window when wanting to export with retimed footage

Test locally
Ensure all your project files exist on your local machine and export to a local directory rather than a network location

Test exporting to an alternative file format
Try exporting to DPX-10bit if you are currently trying to export an alternative file format, to help determine if this issue is file format dependent

Reduce the size of your sequence
Occasionally having a long conform sequence can cause issues with exporting. In these instances we would recommend cutting your sequence into multiple projects and testing to see if the export still encounters issues.
 
 

If after performing these actions the problem still occurs, then we would ask that you please open a Support ticket and provide us with an example project that demonstrates this issue and the export preset you are using.
 
To do this simply drag and drop the appropriate preset to the 'Using Project Export Preset' box in the export window and then save the project and send this to us.

For more information on how to open a Support ticket, please refer to the 'Using the Support Portal' article.

POSSIBLE WORKAROUND WORKFLOW


If after following all the above steps you are still unable to export from NukeStudio, then you may still be able to export your project by performing the following steps:

1. Open your project and go to the export window
2. In the preset you are using, select the Transcode Images 'CONTENT' 
 

3. Then in the 'Content' tab ensure 'Keep Nuke Script' is checked
4. Select Export
5. The export will likely fail, but if you navigate to the export directory location a '.nk' file should have been created
6. Open this '.nk' file and render from the write node
 
Result: this will generate a render that matches the sequence export that was failing 


Keywords:
export, quicktime, clear tags, preset
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