Q100208: What do I do if a sequence comes back from Editorial but it seems some panels are missing?
SYMPTOMSWhen publising back from Editorial to Flix, some panels appear to be missing. Looking at the panel durations, panels just before and/or just after the ones that are missing have longer durations than expected
The most likely reason for this happening is that Flix reads the AAF from top track to bottom track. The panel separations are consequently driven by the top-most clips, resulting in a "grouping" of sorts.
If the Effects and New Clips option is instead set to "Render All Frames", though it will still appear as if panels are missing in the Panel Browser, the full clip succession will be visible during playback.
If you would like to see the panel separations in the Panel Browser, rather than having the panels be "grouped" together, editors can put an "add edit" on the top clip, where the panel-to-panel separation is required. See example below:
If it doesn't seem like the scenario described here fits your situation, and you keep having issues with panels missing or being out of place when coming back from Editorial, please open a Support Request and include the following information:
- Avid/Premiere version used
- A screenshot of the settings used to export the files out of Avid/Premiere
- Flix version used
- A screenshot of the Avid timeline in the portion that is giving problems, with clip names clearly visible
- A screenshot of the Flix Panel Browser showing that same portion of the sequence
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