Q100113: Troubleshooting MODO Crashes and Instability

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SUMMARY

This is a guide to help you troubleshoot any instability or crashes you may encounter with Modo.

If you're encountering display or UI issues with Modo then please see Q100061-Troubleshooting-MODO-UI-and-GL-Viewport-Display-Issues

MORE INFORMATION 

There are several possible causes of crashes or instability with MODO.

 

1. Conflicting kits or corrupt preferences

It is entirely possible that a corrupt preference/bad setting or conflicting kit/plugin is to blame. Please try reverting to Vanilla MODO via: Q100035: Does your problem occur in Vanilla MODO? to see if this fixes it.

 

2. Graphics driver problems

Try updating your graphics card drivers to the latest release. If updating the drivers caused the GL/UI issue, try reverting back to an earlier one and let us know the offending driver version.

 

3. VBO Mode incompatibility

Please try turning VBO (Vertex Buffer Object) off. This setting is set to 'On' by default but occasionally it can cause problems for some graphics cards.

Please note that disabling VBO Mode will cause the Advanced Viewport to not function correctly but the Default Viewport should remain functional.

Within MODO:

  • Navigate to Preferences (System->Preferences or MODO->Preferences)
  • Switch to the OpenGL tab
  • Set VBO Mode to 'Off'
  • Restart MODO and the change should take affect.

 

NEXT STEPS

If none of the above solutions resolve the issue, please contact the Support team using the "Create a Ticket" link above and include the following information:

  • Your system spec including graphics card and driver version
  • Step by step instructions to help us reproduce the problem
  • An example .lxo file that you can reliably reproduce the problem with

Keywords: Crash, hang, VBO, 

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