Q100025: How to resolve "The '/Library/Application Support/Luxology/Content/Assets' directory is missing..." Modo LPK AddOn file installation error

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  2. Modo
  3. Known Issues

SYMPTOMS

When your Modo PKAT .lpk AddOn file does not install correctly, an error message may say the following:  

The '/Library/Application Support/Luxology/Content/Assets' directory is missing, or you do not have the right permissions for it. Installation will abort.

CAUSE

A missing directory structure, or permission problems, stops the AddOn from installing.

RESOLUTION

There are 2 possible methods to resolve this:

1. Download and install the Content packs: https://www.foundry.com/products/modo/download

Ensure that your user account has read and write permissions to the Assets, Kits and Samples directories found within the Content folder:

  • Windows: C:\Users\<USER>\Documents\Luxology\Content\
  • macOS: /Library/Application Support/Luxology/Content/
  • Linux: /usr/share/Luxology/Content/

2. Alternatively, you can manually install the AddOn.

To do this, change the LPK file's extension from .lpk to .zip. Then, extract the folder, and manually copy and paste the file in the proper installation directory.  

 

FURTHER HELP

If you encounter any issues performing the steps outlined in this article, then please open a Support ticket and let us know the issue you are encountering, and the troubleshooting steps you have taken so far. For more information on how to do this, please see the following article: Q1000064: How to raise a support ticket. 
 

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