Q100212: Obtaining a Trial or Non-Commercial license from behind a proxy
The following steps will enable you to enter your proxy settings into the license dialog so you can get your trial or Non-Commercial license.
After creating your account on our website, download and install the product as normal. Before you request the trial license or try to activate a Non-Commercial license disconnect your machine from the network/internet (this includes any WiFi connections) and do the following:
- Run the Program and Click 'Obtain a Trial License', then Enter your Credentials and Submit.
- After a short delay you should get a 'Proxy Settings' pop-up screen. Simply enter your Proxy Server and Port Number, e.g. 'severname.domain.org:portnum', and leave the rest blank.
- BEFORE you Submit, Reconnect to the Network/Internet and the Click 'Submit'.
You should now find yourself with a fully working Trial License Installed on your Machine.
ADDITIONAL INFORMATIONIf you're still unable to obtain a Trial license behind a proxy please contact our Sales Team directly at firstname.lastname@example.org stating which product you wish to trial and the System ID of the machine you wish to utilise the trial on.
Information on how to find the System ID of your machine can be accessed via the following knowledge base article:
Q100002: What is the system ID and how do I find it?
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