Q100001: How can I transfer my license to another machine, change license types or migrate to Login-based licensing

SUMMARY

After purchasing a commercial license, you may encounter circumstances that require you to:

• transfer your license 
• change RLM license type
• migrate to Login-based licensing 

This article will explain the scenarios to consider when choosing your license transfer or migration options, and how to action them. 

MORE INFORMATION

Depending on your current license type and usage needs, you might encounter the following scenarios that require you to consider either transferring your license or migrating to a different type. 

Here are some of the most common scenarios you may encounter and the route to take:

NOTE: Student/Faculty/Graduate licenses are currently limited to Nodelocked only and are unable to change RLM license type or migrate to Login-based.

Once you’ve identified the scenario you’re in and the route to take, below you can find the steps to action your transfer or migration request.

NEXT STEPS

If you need to transfer or migrate a license you can find more information in our License Transfer Policy here. The policy sets out the rules for issuing replacement or substitute license keys for the use of Foundry software products. 

NOTE: Transferring licenses between machines while your maintenance and support has lapsed, will incur a transfer fee. Please contact our Sales team for more information. 

NOTE: You must remove all transferred license keys on the originating machine within 2 days of receiving the new license keys. Instructions on how to delete your license can be found here: Q100257: How to remove licenses from your machine. 

LICENSE TRANSFER

To submit a license transfer:

1. Download the following License Transfer Form
2. Identify the system IDs of your old and new computer. 

NOTE: More information on how to find your system ID can be read here: Q100002: What is the System ID and how do I find it?

NOTE: If the new license server is a Virtual Machine, please state this on the form and in your email to Sales. The Sales team will then generate a VM Enabler license along with the transferred licenses.

3.  Complete the License Transfer Form including the following details:
   1. System ID of your old computer
   2. System ID of your new computer
   3. Product you wish to transfer
   4. Reason you wish to transfer
   5. Declaration details including Name, Job title, Email and Company name.
      
      
4.  Date and Sign the form and email it to licenses@foundry.com 

CHANGING RLM LICENSE TYPE

If you want to request a change between RLM license types, then you can 

1. Download the following License Transfer Form
2. Identify the system IDs of your current computer. 

NOTE: More information on how to find your system ID can be read here: Q100002: What is the System ID and how do I find it?

NOTE: If you’re requesting a change to RLM floating and the new license server is a Virtual Machine, please state this on the form and in your email to Sales. The Sales team will then generate a VM Enabler license along with the transferred licenses.

3. Complete the License Transfer Form including the following details:

1. Enter your current System ID in both System ID fields
2. Product you wish to transfer
3. Enter “Nodelocked to Floating” or “Floating to Nodelocked” in the Reason you wish to transfer
4. Declaration details including Name, Job title, Email and Company name.
   
   

4. Date and Sign the form and email it to licenses@foundry.com 

NOTE: Student/Faculty/Graduate licenses are limited to Nodelocked only and are unable to change RLM license type.

MIGRATING TO LOGIN-BASED LICENSING

If you’re looking to migrate your license from RLM to Login-based, here are the available license type migration options:  

NOTE: Individual Login licenses cannot be activated from Nuke render mode. RLM Nodelocked Render licenses will therefore be transitioned to Team licensing.

In order to request the migration of your RLM licenses to Login-based licensing (Individual or Team), guidance is available in the following article: Q100664: Instructions for Users Transferring to Login Licensing

You have to complete the following license migration form to submit your migration request. Based on the type of Login-based licensing you’d like to migrate to, please find a step by step guide below:

• Q100665: Transferring from Nodelocked to Individual Login License
• Q100666: Transferring from Floating to Team Login Licenses

NOTEs: 

• Login-based licensing is supported starting with Nuke 14, Mari 7 and Modo 17. Older versions of the software do not support Login-based licensing and will require an RLM license type to run.  
• We are not able to transition Student/Faculty/Graduate licenses to Login-based licensing. 
• Both Production Collective and Education Collective licenses are currently unable to be migrated to Login-based, as the constituent products in the Collectives are not all available for Login-based licensing.
• Only the license key owner or primary contacts can authorise setting up a Team Login license. If you are not the license key owner or one of the primary contacts, then please ask them to request the migration instead.