The Licensing area on our Support Portal aims to provide you with all the information you need to understand how your license works, useful information on advanced licensing and what to do if you encounter any problems.
If you can't find the information you're looking for, please contact our Support team by creating a ticket through the Support Portal, and we will be happy to help.
- Static IP
- Static Hostname
- 'Always on' status so clients can connect to the server over a LAN
- DNS enabled
If you encounter problems with your licensing, and you can't find the solution in either the Known Issues, Licensing Knowledge Base or Subscription and Login based Licensingsections of the Licensing area on our Support Portal then please follow the instructions in the article below to create a license diagnostic file and contact the Support team.